Lesson 1, Topic 1
In Progress

Data protection act

17.7                DATA PROTECTION ACT 1998

17.7.1             Data Protection Act 1998

All client records are confidential and must be handled in accordance with the Data Protection Act 1998.


It’s important that you familiarise yourself with the Act. Details of which can be found by following the links below:

Key principles of the Data Protection Act 1998:


The Data Protection Act 1998:


17.7.2             Examples of Data Protection issues that could arise when working as a Trust Technique Practitioner

  1. Use of personal stories

You may wish to use stories to describe the Trust Technique, gained from your own experiences with other clients. If this is the case, you must gain the consent of that client first, prior to sharing any specific information with others.

  1. Use of client email addresses

You may have a business website and a client may tick a box on your site, asking to receive an electronic newsletter, via email. This person’s email address can only be used for this purpose. Their email address cannot be shared with another person or organisation, who may also wish to send a newsletter to this client.

When collecting data such as email addresses, you must ensure that this information is not passed on to a third party, without prior permission of the person whose address it is.